Privacy policy

Draft for the owner’s legal review — please check this policy with a legal adviser before relying on it.

The City Spoon & Bar respects your privacy and handles personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

What we collect

• Contact details you give us, such as your name, email address and phone number.

• Booking details, including party size, dietary requirements and special requests.

• Enquiry and application details you send through our website.

• Basic technical information about how our website is used.

How we use it

• To take, confirm and manage your reservations and enquiries.

• To prepare for your visit, including dietary requirements.

• To send marketing emails, only if you have opted in. Every email includes an unsubscribe link.

Storage and retention

Your information is stored securely with service providers we use to run our website and bookings. We keep booking details only as long as we need them and remove personal details after a set period.

Access, correction and complaints

You can ask to see, correct or delete the personal information we hold about you by contacting us. If you have a concern about how we have handled your information, contact us first; you can also contact the Office of the Australian Information Commissioner.